Page 2 - BUKU CATALOG GEA GETRA 2024-2025

Company Profile

WARRANTY
Initiated in 1996 by PT Royal Sutan Agung, GEA has positioned itself
as a pioneer company that focuses on commercial and refrigeration
equipment kitchen appliance with a broad scope of product
categories.
PT. Royal Sutan Agung are providing a
warranty for our products as we have
Along with the increasing needs for good quality, reliable and complete faith in material and
affordable kitchen equipment; GEA has experienced rapid growth technologies with which they are made,
over the past 20 years; all thanks to the trust and support shown by where we has overall responsibility for
our valued customers.
product operation.
Rapid growth in Indonesia’s food and beverage industry are also
accompanied by the addition of our branch offices in major cities in
Indonesia, namely in Banjarmasin, Medan, Makassar, Palembang,
Pekanbaru, Surabaya, Semarang and Yogyakarta. The additions of
branch offices are intended to ensure consistent product distribution SERVICE
as well as increased sales network and after-sales services
throughout Indonesia.
Even ideal solution requires service
GEA has been and will always operate with the concept of “One Stop and then when in constant use.
Supply”, where our staffs are always working with the orientation of PT. Royal Sutan Agung have highly
customer satisfaction. Our trained sales staff will try to determine competent staff and partners in most
customer needs and recommend the right equipment so that parts of the country. They can merely
business customers can be more effective and efficient. We believe replace parts or can provide technical
in customer-oriented approach, we can be partners who always assistance, service in connection with
support the needs of our customers. product replacement or total service.

GEA and RSA has more than 1200 kinds of products with a variety of
functions, amongst them are for storage, display unit (showcase), the
distribution unit, as well as promotional units fresh food and beverage SUPPORT &
products either in a frozen /chilled.
TRAINING
GETRA is a brand that was created in 2008 to meet demand for
kitchen appliances. The equipment we provide include food Although this solution may look simple,
preparation function of cutting, grinding, slicing, seasoning mixes, support and training are often required
drying, cooking, frying, boiling and roasting. if they are to be used correctly.
Knowledge is simply ensures that
With a variety of diverse products and application functions are not products are work faultlessly for many
limited, we are proud to be a partner in meeting all the needs of years to come.
equipment in the kitchen is open/closed, exhibitions, bars, cafes,
restaurants, hotels, food and beverage industry, cold storage large
scale, and more.
STOCKS
PT Royal Sultan Agung is committed to ensuring customer
satisfaction accompanied by providing service and maintenance
points in various cities in Indonesia which can be contacted via the We offer agreements in which specific
call center or via email. products are available even always in
stock ready for delivery. Such an
VISION agreement can made very flexible and
We aim to be the provider of commercial refrigeration and kitchen are available for standard or customize
equipment most comprehensive, reliable, and equipped with the product.
latest technology in Indonesia.

MISSION
We strive to provide solution to the needs of commercial refrigeration DISTRIBUTION
equipment and kitchen equipment of high quality at affordable prices,
as well as service sales and after-sales professional.
Distribution is not simply a question of
transporting products from one point
COMPANY CULTURE to another. It also involves ensuring
We believe all employees and staff directors are a compact team in that the customers receive the
working with integrity and loyalty to achieve the vision and mission of products at the best possible time at
the company. anywhere all over the country.